Frequently Asked Questions:

How Can I Contact RaceZen?

You can email us at info@racezenstore.com, and our customer service team will be delighted to assist you with any questions or concerns!

Do You Ship Worldwide?

Yes, we offer international shipping so that racing enthusiasts around the globe can enjoy our products.

Can I Change or Cancel My Order?

We strive to process orders as quickly as possible. If you need to request changes or cancel your order, please do so within 4 hours of placing it. Any requests made after this time may not be accommodated. Once your order is received, you can return it for a full refund according to our return policy.

What Payment Methods Do You Accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments for your convenience.

When Will My Order Be Processed?

Orders are processed between Monday and Friday. Please allow 1-3 business days for processing. Orders will be shipped the next day after processing. Please note that we do not process or ship orders on weekends or during public holidays.

How Long Will It Take To Recieve My Order?

Delivery times may vary depending on your location. Generally, orders take between 2-4 weeks to arrive. During high-demand periods, such as holidays or sales, processing and shipping times may be slightly longer.

What If I Don't Receive My Order?

If you do not receive your order within 30 days after it has been shipped, please contact us at info@racezenstore.com for assistance. You may be eligible for a full refund if your order is not received within this timeframe.